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BIGBUILDER

AI Automation · CRM · Web · Apps · Growth systems

We build the machine
your business runs on.

BigBuilder designs, builds and runs the systems behind growing businesses, from the first automation to the whole stack.

Trusted by teams shipping fast

  • Northwind Retail
  • Ashcroft Labs
  • Meridian Foods
  • Bluewater Logistics
  • Kestrel Health
  • Tandem Finance
  • Orchard & Co
  • Vertex Mobility

The offering

What we build

  1. 01IntelligenceSystems that decide, not just store.
  2. 02RevenueEvery lead handled, every channel covered.
  3. 03ProductThe surfaces your customer actually touches.
  4. 04FoundationThe plan underneath, and the pipes that keep it up.

01 · AI Automation

The work runs itself.

We map the process you actually follow, then build the agents that run it. Triggers fire, records enrich themselves, decisions get made against your rules, and the work lands finished.

TriggerEnrichDecideExecuteReport

02 · The stack

One stack. Every layer yours.

Data you own. Models you can swap. Automation that sits above both, and an interface your customer never has to think about. Scroll down to assemble it, back up to pull it apart.

Data layerModel layerAutomation layerInterface layerYour customer

03 · Chatbots & voice

Always on. Always on-brand.

An agent that knows your catalogue, your policies and your customer's history, and hands to a human at the moment it should.

Customer: Do you deliver to Whitefield on a Sunday?

Agent: We do. Sunday slots run 9am to 7pm.

Customer: Can I move my order to next week?

Agent: Moved to Tuesday the 9th. Confirmation sent.

Customer: Can someone call me about bulk pricing?

Agent: Booked. Priya calls you at 11am, with your order open.

04 · CRM & revenue ops

Every lead accounted for.

Deals move themselves through the pipeline. Reps stop retyping what the system already knows, and the forecast starts matching what actually closes.

CapturedQualifiedIn playClosed

Qualified leads

Manual entry

Saved / rep / week

05 · Analytics & BI

One number everyone agrees on.

We reconcile the sources first, then build the dashboards. The floor gets the number it can act on this morning; the board gets the one it can plan against.

01 / 05

Scroll to move through the boards

01Revenue and margin, one view
02Pipeline health by stage
03Lifecycle performance
04Site speed and conversion
05Channel mix and reply times

The method

How we build

Four stages, in order. No stage starts before the one before it has produced something you can read.

  1. 01

    Diagnose

    We sit with the people doing the work and find where the time actually goes.

    Systems audit and a costed shortlist

    1–2 weeks
  2. 02

    Architect

    We design the system end to end before anyone writes code, including what we deliberately leave out.

    Architecture, roadmap, build plan

    2–3 weeks
  3. 03

    Build

    We ship in working increments you can use, not a demo you wait months to see.

    Working system, in production

    4–8 weeks
  4. 04

    Run & improve

    We keep it up, watch what it does in the real world, and keep tightening it.

    Monitoring, SLAs, monthly review

    Ongoing

Proof

What it adds up to

Systems shipped

Hours automated / month

Average time to launch

  • D2C retail, 40 stores

    CRM rebuild plus WhatsApp ordering

    9 days to first contact11 minutes to first contact

  • B2B services, 120 staff

    Document processing and internal copilot

    3 FTE on manual entry0.2 FTE, spent on exceptions

  • Marketplace, 2M users

    Voice agent and CX app

    42% tickets answered same day96% tickets answered same day

Integrations

We plug into what you already use

CRM & sales

  • Salesforce
  • HubSpot
  • Zoho
  • Pipedrive

Messaging

  • WhatsApp Business
  • Twilio
  • Slack
  • Intercom

Models

  • Anthropic
  • OpenAI
  • Bedrock
  • Vertex AI

Cloud & data

  • AWS
  • GCP
  • Snowflake
  • Postgres

Commerce

  • Shopify
  • Stripe
  • Razorpay
  • WooCommerce

Marketing

  • Klaviyo
  • Braze
  • Meta Ads
  • GA4

Not listed is not a problem. If it has an API, we connect it.

Engagement

Three ways to work with us

  • Sprint

    From ₹— fixed scope

    One system, defined up front, shipped and handed over.

    • Single service from the rack
    • Fixed scope and fixed price
    • Two weeks of aftercare
  • Most chosen

    Build partner

    From ₹— per month

    A standing team that keeps shipping against a roadmap you own.

    • Rolling roadmap, monthly review
    • Multiple systems in parallel
    • Monitoring and SLAs included

  • Embedded team

    From ₹— per month

    A dedicated pod inside your business, working to your priorities.

    • Named engineers and a lead
    • Your tools, your standups
    • Fractional CTO cover available

Start here

Let’s build your machine.

Tell us what is slow, manual or leaking. We will come back with what we would build first, what it costs, and how long it takes.

Reply time
One working day
First call
45 minutes, no deck
Based in
Bengaluru, working worldwide
What should we talk about?

One working day. No sequence, no drip.